Privacy Policy

We know that you care about how your personal information is used and shared, so we take your privacy seriously. Our primary goal is to provide you with exceptional service. We understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from the home page of our website.

Our Privacy Policy explains:

Information we collect

We collect information to provide the best user experience possible.

We collect information in the following ways:

How we use information we collect

We use the information we collect from our service to provide, maintain, protect and improve it, to develop new services, and to protect Privvy and our users.

When you contact Privvy, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, we send a "session cookie" to your computer any time you log in to your Privvy account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. You are free to decline Privvy cookies if your browser permits, but doing so may interfere with your use of the website. In addition, we use Google Analytics to understand generic non-personal identifiable information about location, operating system, browser, etc.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We reserve the right to reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Privvy except in the following situations:

Information security

We work hard to protect Privvy and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

Links to other sites

The website may contain links to other relevant sites that are not part of Privvy Inc. (for instance, a dentist’s website). Privvy does not control the information collection of other sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.


Privvy is always improving. As the Privvy service evolves we may occasionally update this privacy policy. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, where possible, email notification of privacy policy changes).

How to contact us

If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy that you would like us to consider, please email us at [email protected]